HetNet, offers you generous internet packages, national / international calls and SMS at the best rates on the market!
HetNet is an offer that meets all your Roaming needs even abroad!
Also take advantage of the freedom of "No Commitment"! Indeed, you have the possibility of ending your contract whenever you wish, at no cost!
Several packages with lots of combinations to better meet your needs!
Benefits granted each month:
| HetNet package | 20 TND | 30 TND | 50 TND | 120 TND | 250 TND | 500 TND |
|---|---|---|---|---|---|---|
| Calls to all local operators | 1 hour | 2 hours | 3 hours | 10 hours | 30 hours | 60 hours |
| Internet | 7 GB | 25 GB | 42 GB | 65 GB | 80 GB | 130 GB |
| SMS to all local operators | 30 texts | 50 texts | 200 texts | 600 texts | 1000 texts | 2000 texts |
| International calls* | 60 mins | 100 mins | 250 mins | |||
| Roaming: Outgoing & incoming calls, SMS and Internet | 30 mins + 5 SMS + 1.25 GB | 60 mins + 10 SMS+ 3 GB |
(*): International calls are valid to:
Arab countries: Qatar, Saudi Arabia, UAE, Egypt, Turkey, Oman, Lebanon, Kuwait, Jordan, Iraq, Palestine, Bahrain, Syria and Yemen
Europe: France, Germany, Spain, United Kingdom, Romania, Sweden, Netherlands, Czech, Russia and Italy
North America: United States and Canada.
Payment formulas adapted to your needs:
Always stay connected, even if your monthly plan is exceeded, thanks to the 2 formulas offered:
- Controlled formula: the payment of your consumption outside the bundle is possible via refills
- Open formula: Consume outside the package and only pay on your next bill!
The flexibility of packages!
You can at any time change to the superior plan according to your needs, or add options and services to content! just contact your store advisor
The quality of the best 4G network!
Take advantage of the best 4G internet network and live the best experience with Ooredoo's varied internet catalog available on *124#!
Balance consultation and volume monitoring!
You can track the volume (calls, SMS, Internet) via: *2222#, My Ooredoo or Ooredoo.tn / Customer area
- By direct debit:Â To subscribe, all you have to do is:
Complete the direct debit authorization and return it duly completed to the Ooredoo store closest to you. - By bank account: Registration for the recharge service via USSD on bank card is done on the Ooredoo.tn site from the Service Banka section.
- By online payment:Âjust log in to your Ooredoo space: My Ooredoo space.Â
- By cheque, credit card or cash at Ooredoo stores or your nearest post office.
- Mobiflouss:Âin collaboration with the Tunisian post, Ooredoo offers the possibility to holders of an e-DIANR SMART card to pay and consult their invoices .
What documents are required for the purchase of a HetNet Package?
You will need to bring your CIN when you go to the nearest Ooredoo store
In case of change to a higher package, would there be additional costs to pay?
Switching between plans is totally free. Just go to the nearest Ooredoo store with your CIN.
I am currently subscribed to a prepaid offer, I would like to migrate to the HetNet offer, while keeping my number. is it possible?
Indeed, no change in your number
What is the difference between controlled formula and open formula?
If you exceed the monthly packages, you can choose to pay for your higher consumption by choosing two formulas:
Controlled formula: the payment of your consumption outside the bundle is possible via refills
Open formula: payment for your consumption outside the package is possible on your next bill
How can I check my balance and track my benefits?
You can track your plan (calls, SMS, Internet) via: *2222#, My Ooredoo or Ooredoo.tn / Customer area
How can I use the Roaming service with the HetNet offer?
You have the possibility to use for free and up to 1 Hour, 3Go & 10SMS in Roaming. Everything is included in your HetNet monthly package from 250 DT