What is the Tedallel offer?!

It's a prepaid offer that allows you to benefit from the cheapest call and Internet rates and enjoy exclusive streaming, sports, music and gaming services. The personalization of the offer is done on:

How do I switch to the Tedallel offer?

To benefit from the Tedallel offer, simply access the My Ooredoo Mobile application, dial *140# or go to the nearest Ooredoo Boutique.

What would be the advantages that I will be able to benefit from if I buy options on the simulator?

Options at the cheapest call and internet rates are available on the My Ooredoo application in the ''Zid eddallel'' section or on ooredoo.tn in "my space".

Can I buy several options at the same time?

Yes ! You can buy several exclusive options at the same time and as many times as you want.

Will I be able to buy the internet packages available for the card offers?

You can buy all the prepaid Internet packages available on *124# for card offers; The Flexi and Facebook packages, in addition to the Internet packages which are available exclusively on the digital simulator.

Will I have access to the Merci program?

Subscribers to the Tedallel offer do not benefit from the Merci loyalty program. However, several other exclusive advantages are offered for this offer.

How do I top up my Tedallel line?

Several charging methods are available to you:

• 5DT, 10DT and 25DT recharge cards
• Ooredoo Light: electronic recharge from 0.500DT to 200DT
• Ooredoo Banka: the top-up service by Bank Card via Automatic Teller Machine (DAB)
• Ooredoo Tickets: electronic top-up via an Electronic Top-Up Terminal (TRE)
• Online payment: on the “My space” space
• Mobiflouss: in collaboration with the Tunisian post, Ooredoo offers the possibility to holders of an e-DIANR SMART card to recharge their lines.

If I do not purchase an option, what are the special rates I benefit from?

You benefit from a minute price of 35 millimes valid for all operators with a billing level of 30 seconds from the 2nd minute.

The validity date of my tedallel (top-up) line has passed, will my line be suspended?

When the validity period of your line expires, you have a grace period of 90 days during which you can no longer benefit from outgoing services (calls, SMS, MMS, etc.). However, you keep all the services in reception (call, SMS, OTLOBNI service, etc.). To reactivate your line, simply recharge it.

How do I access content services?

For content services such as Starzplay, Mobile TV, Xtreme Games and Mixtape, you should first access the My Ooredoo application and click on the heading relating to the service of your choice.